Case Management Certification

In case manager certificate programs, students learn to interact with, understand and assist clients in obtaining care or resources, with emphasis placed on helping clients self-advocate, make decisions and set goals. Case management certificate programs also teach students to manage the quality, cost and need for services or medical care, working within established systems to deliver assistance.
Learning Objectives
• Present an overview of the case management process.
• Identify methods to coordinate services to meet client needs.
• Explain the financial aspects of case management.
• Integrated disease management and case management into the plan of care.
• Apply case management principles to clinical situations.
Common course topics include:
• Client assessment
• Clinical ethics
• Agency and system collaboration
• Practice and policy
• Community relations

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